• Processing Time: Orders are processed within 1-3 business days after confirmation. Delays may occur during holidays.
  
• Delivery Time:
  1. Local warehouse shipments typically arrive within 1-2 weeks.
  2. International shipments (for out-of-stock items) usually take 3-6 weeks.
  
• Free Shipping: Available for orders shipped to the United States and Australia.
  
• Customs & Duties: Covered by Zxy Chair, no extra import fees to worry about.
  
• Tracking: Tracking information will be provided within 1-2 business days after shipping.
  
• Delivery Restrictions:
  1. No delivery to P.O. boxes or military addresses.
  2. Some remote areas may have restrictions; please verify before ordering.
  
• Important Notes:
  1. Changes to orders (address, products, etc.) may delay processing.
  2. Estimated delivery = processing time + shipping time; unexpected events may cause delays.
  3. Failed first delivery attempts are the customer’s responsibility; extra fees may apply for remote locations.
  

For questions, please contact: zxychair@gmail.com

• Applicable Regions: United States and Australia only.
  
• Return Period: Requests must be made within 30 days of product receipt.
  
• Condition: Products must be unused, unassembled, and in original packaging with tags.
  
• Non-Returnable Items:
  1. Clearance/final sale
  2. Customized products
  3. Offline purchases
  4. Products marked non-returnable
  5. Assembled or installed items
  6. Missing original packaging or severely damaged boxes
  
• Service Fees: Premium delivery services are non-refundable for personal returns.
  
• Return Process:
  1. Submit photos of product and packaging.
  2. Zxychair covers shipping for faulty/damaged items.
  3. Customers pay return shipping for change of mind.
  
• Damaged Products: Report issues within 3 business days with photos. Zxychair will repair, replace, or refund faulty items and cover return shipping.
  
• Undeliverable Packages: Customer is responsible for reshipping or restocking fees if delivery fails.
  
• Refunds: Processed within 3 business days after inspection, funds returned within 10 business days.
  
• Refund Deductions for Custom Orders:
  1. 5% before production
  2. 20% after production before shipment
  3. 50% in transit
  4. 70% after delivery
  
• Exchanges: Return original product and place new order; customer covers shipping.
  
• Additional Notes: Minor color variations or craftsmanship imperfections are not valid return reasons.
  
• Legal Compliance:
  1. Australian Consumer Law applies in Australia.
  2. US FTC guidelines are followed.
  
• Need Help? Contact: zxychair@gmail.com (Response in 1–2 business days).
  

• Fully Assembled Products
  Some items come fully assembled and are ready to use right out of the box—no assembly needed.
  
• Self-Assembly
  Products that require assembly include a detailed PDF instruction guide and all necessary tools to make setup easy.
  
• Professional Assistance
  While we don’t currently offer in-person assembly, our support team can help connect you with local professionals or provide remote guidance.
  
• Customer Support
  If you have any questions or need help during assembly, please contact us at:
  Email: zxychair@gmail.com
  Phone: +86 13923197364
  

Product size

Specifications

High-carbon steel serpentine frame: 

The added weighted base prevents the sofa from tilting, ensuring a sturdy and stable frame that significantly enhances weight-bearing capacity.

"Dog Bed" Sofa Chair：Extra-large and thick for ultimate comfort and relaxation
Waterproof baby-safe fabric and fully removable, washable covers! Multi-position adjustable backrest for personalized comfort.

Skin-Friendly Baby Velvet Fabric: Made from soft, breathable, and washable baby velvet fabric, this chair offers a soothing touch and easy maintenance. It's gentle on the skin, making it perfect for long hours of sitting.

Plump and Thick Cushioning: The chair is filled with thick padding to ensure a comfortable seating experience, providing ample support while maintaining softness for all-day comfort.

Easy to Disassemble and Wash:

The chair's removable components allow for effortless disassembly and cleaning, ensuring it remains fresh and hygienic.

Three-layer foam for a more dynamic seating experience：

The base is made of 2cm/8cm/5cm high-resilience foam layers, tested for 60,000 durability cycles without collapsing.

Non-slip particle design at the bottom:

The anti-slip particles provide strong friction, preventing the sofa from sliding during use.

Wide Range of Applications

Perfect for living rooms, bedrooms, offices, or even guest rooms, this versatile chair adapts to various environments. It is a perfect choice for anyone seeking a multi-functional, comfortable chair for different activities like watching TV, relaxing, or taking a break.

Care Instructions

Removable and washable covers.

Why Choose This Chair?

Premium Comfort: Every detail, from the soft fabric to the adjustable reclining function, is designed for optimal comfort.

Durable and Practical: Built with quality materials to withstand everyday use, this chair will remain your favorite piece of furniture for years.

Stylish and Versatile: Its chic, minimalistic design and neutral color complement various interior styles, enhancing the aesthetic of your home.