• Processing Time: Orders are processed within 1-3 business days after confirmation. Delays may occur during holidays.
  
• Delivery Time:
  1. Local warehouse shipments typically arrive within 1-2 weeks.
  2. International shipments (for out-of-stock items) usually take 3-6 weeks.
  
• Free Shipping: Available for orders shipped to the United States and Australia.
  
• Customs & Duties: Covered by Zxy Chair, no extra import fees to worry about.
  
• Tracking: Tracking information will be provided within 1-2 business days after shipping.
  
• Delivery Restrictions:
  1. No delivery to P.O. boxes or military addresses.
  2. Some remote areas may have restrictions; please verify before ordering.
  
• Important Notes:
  1. Changes to orders (address, products, etc.) may delay processing.
  2. Estimated delivery = processing time + shipping time; unexpected events may cause delays.
  3. Failed first delivery attempts are the customer’s responsibility; extra fees may apply for remote locations.
  

For questions, please contact: zxychair@gmail.com

• Applicable Regions: United States and Australia only.
  
• Return Period: Requests must be made within 30 days of product receipt.
  
• Condition: Products must be unused, unassembled, and in original packaging with tags.
  
• Non-Returnable Items:
  1. Clearance/final sale
  2. Customized products
  3. Offline purchases
  4. Products marked non-returnable
  5. Assembled or installed items
  6. Missing original packaging or severely damaged boxes
  
• Service Fees: Premium delivery services are non-refundable for personal returns.
  
• Return Process:
  1. Submit photos of product and packaging.
  2. Zxychair covers shipping for faulty/damaged items.
  3. Customers pay return shipping for change of mind.
  
• Damaged Products: Report issues within 3 business days with photos. Zxychair will repair, replace, or refund faulty items and cover return shipping.
  
• Undeliverable Packages: Customer is responsible for reshipping or restocking fees if delivery fails.
  
• Refunds: Processed within 3 business days after inspection, funds returned within 10 business days.
  
• Refund Deductions for Custom Orders:
  1. 5% before production
  2. 20% after production before shipment
  3. 50% in transit
  4. 70% after delivery
  
• Exchanges: Return original product and place new order; customer covers shipping.
  
• Additional Notes: Minor color variations or craftsmanship imperfections are not valid return reasons.
  
• Legal Compliance:
  1. Australian Consumer Law applies in Australia.
  2. US FTC guidelines are followed.
  
• Need Help? Contact: zxychair@gmail.com (Response in 1–2 business days).
  

• Fully Assembled Products
  Some items come fully assembled and are ready to use right out of the box—no assembly needed.
  
• Self-Assembly
  Products that require assembly include a detailed PDF instruction guide and all necessary tools to make setup easy.
  
• Professional Assistance
  While we don’t currently offer in-person assembly, our support team can help connect you with local professionals or provide remote guidance.
  
• Customer Support
  If you have any questions or need help during assembly, please contact us at:
  Email: zxychair@gmail.com
  Phone: +86 13923197364
  

Little Deer Heart Kids Lounge Chair

Adorable Pet Series | Cute Deer Sofa

Cozy & Fun, A Perfect Companion for Kids
This Cute Deer Sofa features an adorable deer-shaped design, bringing warmth and joy to any space. Perfect for kids' rooms, living rooms, or play areas, it creates a cozy spot for children to relax, read, and play.

Key Features

• Premium Fabric: Made from high-quality knitted cotton, which is soft, breathable, and durable for long-lasting comfort.
• Plush & Supportive: Filled with PP cotton and high-resilience sponge, providing excellent support while staying soft and cozy. It bounces back easily and resists deformation.
• Sturdy Structure: Built with a solid birch wood frame, ensuring stability and durability for safe use.
• Perfect Size: 60 cm (W) x 60 cm (H) x 33 cm (backrest height), ergonomically designed to support a child's posture and provide ultimate comfort.
• Adorable Design: The charming deer face and playful shape make it an instant favorite for kids, adding a fun touch to any room.

Specifications

Ideal for Various Spaces

• Kids' Room: A cozy reading and relaxation spot
• Living Room / Study: A dedicated seat for your little one
• Preschools & Play Areas: Enhances a fun and inviting atmosphere for children

Why Choose the Cute Deer Sofa?

This sofa is more than just furniture—it's a comfortable and safe companion for your child. Whether for reading, lounging, or enjoying family time, it's the perfect kids chair for any room. The adorable design and sturdy build make it an ideal kids lounge chair to spark joy and creativity in your child’s everyday life.

Give your child their very own comfy seat and make their childhood extra special