• Processing Time: Orders are processed within 1-3 business days after confirmation. Delays may occur during holidays.
  
• Delivery Time:
  1. Local warehouse shipments typically arrive within 1-2 weeks.
  2. International shipments (for out-of-stock items) usually take 3-6 weeks.
  
• Free Shipping: Available for orders shipped to the United States and Australia.
  
• Customs & Duties: Covered by Zxy Chair, no extra import fees to worry about.
  
• Tracking: Tracking information will be provided within 1-2 business days after shipping.
  
• Delivery Restrictions:
  1. No delivery to P.O. boxes or military addresses.
  2. Some remote areas may have restrictions; please verify before ordering.
  
• Important Notes:
  1. Changes to orders (address, products, etc.) may delay processing.
  2. Estimated delivery = processing time + shipping time; unexpected events may cause delays.
  3. Failed first delivery attempts are the customer’s responsibility; extra fees may apply for remote locations.
  

For questions, please contact: zxychair@gmail.com

• Applicable Regions: United States and Australia only.
  
• Return Period: Requests must be made within 30 days of product receipt.
  
• Condition: Products must be unused, unassembled, and in original packaging with tags.
  
• Non-Returnable Items:
  1. Clearance/final sale
  2. Customized products
  3. Offline purchases
  4. Products marked non-returnable
  5. Assembled or installed items
  6. Missing original packaging or severely damaged boxes
  
• Service Fees: Premium delivery services are non-refundable for personal returns.
  
• Return Process:
  1. Submit photos of product and packaging.
  2. Zxychair covers shipping for faulty/damaged items.
  3. Customers pay return shipping for change of mind.
  
• Damaged Products: Report issues within 3 business days with photos. Zxychair will repair, replace, or refund faulty items and cover return shipping.
  
• Undeliverable Packages: Customer is responsible for reshipping or restocking fees if delivery fails.
  
• Refunds: Processed within 3 business days after inspection, funds returned within 10 business days.
  
• Refund Deductions for Custom Orders:
  1. 5% before production
  2. 20% after production before shipment
  3. 50% in transit
  4. 70% after delivery
  
• Exchanges: Return original product and place new order; customer covers shipping.
  
• Additional Notes: Minor color variations or craftsmanship imperfections are not valid return reasons.
  
• Legal Compliance:
  1. Australian Consumer Law applies in Australia.
  2. US FTC guidelines are followed.
  
• Need Help? Contact: zxychair@gmail.com (Response in 1–2 business days).
  

• Fully Assembled Products
  Some items come fully assembled and are ready to use right out of the box—no assembly needed.
  
• Self-Assembly
  Products that require assembly include a detailed PDF instruction guide and all necessary tools to make setup easy.
  
• Professional Assistance
  While we don’t currently offer in-person assembly, our support team can help connect you with local professionals or provide remote guidance.
  
• Customer Support
  If you have any questions or need help during assembly, please contact us at:
  Email: zxychair@gmail.com
  Phone: +86 13923197364
  

Specifications

The velvet fabric features a captivating drape with a 1200g/m weight, a mist-textured surface, is easy to maintain, and has stain-resistant properties.

Adjustable Height: Easily adjust the height from 65 cm (25.6 inches) to 75 cm (29.5 inches) to accommodate different counter heights.

Solid white ash wood base, stable and sturdy, with no wobbling.Solid white ash wood material  
4cm thickened white ash wood frame, resistant to insects and termites, highly durable.Ergonomic design  
The slight arc shape of the high backrest provides strong support, reducing back pressure and preventing fatigue during long sitting sessions.Titanium-plated gold 304 stainless steel ring  
Resistant to deformation, oxidation, and color fading.Silent, anti-slip foot pads  
Wear-resistant, non-slip to prevent tipping, and scratch-resistant to protect hardwood floors.

Why Choose This Bar Stool?

• Modern Aesthetic: The contemporary design fits seamlessly with modern bar or kitchen counter setups.
• Comfort and Durability: The high-density foam provides optimal comfort, while the stainless steel base ensures stability.
• Adjustable and Versatile: Perfect for a range of heights and spaces, from the kitchen island to a home bar.
• Easy Maintenance: Leather seat is easy to clean, and the sturdy materials ensure this stool will last.